Privacy Policy

R&A Cleaning Services LLC(“we,” “us”) respects your privacy. This policy explains what information we collect through www.racleans.com, how we use it, and your choices.

Information we collect

• Information you give us: name, email, phone number, service address, and details about your cleaning needs when you use our contact form, quote quiz, scheduling tool, or contact us directly, including through ads on Facebook, Instagram, or ChatGPT.
• Information collected automatically: device and browser type, pages visited, approximate location, and how you interact with the site, through cookies and similar technologies.

How we use it

• To respond to requests, prepare quotes, and schedule and provide services.
• To send you your estimate and follow up about your request.
• To understand how the site is used and improve it.
• To measure and improve our advertising, including showing ads to people who visited our site.
• To meet legal obligations and protect our business.

Analytics and advertising technologies

We use the following third-party tools, which may set cookies or collect usage data:

• Microsoft Clarity: session recordings and heatmaps to understand site usage.
• Meta Pixel: measures ad performance and enables retargeting on Facebook and Instagram.
• OpenAI advertising pixel: measures the performance of ads shown in ChatGPT.
• Google Calendar scheduling: lets you book a walkthrough.

You can limit tracking through your browser settings, ad settings in your Meta account, or tools such as the Digital Advertising Alliance opt-out.

Who we share information with

We do not sell your personal information. We share it only with service providers that help us run the business (for example, hosting, database, email, scheduling, and analytics providers), when required by law, or with your consent. These providers may only use it to provide services to us.

How long we keep it

We keep information as long as needed to respond to you, provide services, and meet legal and accounting requirements, then delete or anonymize it.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing services@racleans.com. Depending on where you live, you may have additional rights under state privacy laws.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact

R&A Cleaning Services LLC
1019 Main St, Unit #1144, Bridgeport, CT 06604
services@racleans.com · (203) 923-7772