Terms and Conditions

These terms apply to your use of www.racleans.com and to cleaning services provided by R&A Cleaning Services LLC(“R&A Cleaning,” “we,” “us”). By requesting a quote, booking a service, or using this website, you agree to these terms. A written service agreement or quote for your job may add to or replace these terms for that job.

Quotes and pricing

• Quotes are estimates based on the information you give us (size, condition, frequency, access, and scope of work).
• We may adjust a quote if the actual conditions differ from what was described. We will tell you before doing extra work.
• Quotes are valid for the period stated in the quote. Special offers are for new clients unless stated otherwise and may not be combined.

Scheduling, access, and cancellations

• You agree to provide safe access to the property and any information we need to do the work.
• Please give us as much notice as possible to reschedule or cancel. Late cancellations or missed access may incur a fee as stated in your quote or agreement.
• We may reschedule for safety, weather, or other reasons outside our control.

Scope of services

We clean only the areas and tasks listed in your quote or agreement. We do not move heavy furniture, handle hazardous materials, or perform repairs, mold remediation, or pest control unless agreed in writing. Please remove valuables and fragile or irreplaceable items before we arrive.

Satisfaction and claims

If you are not satisfied with a service, contact us within 48 hours so we can review and make it right. To report damage, contact us as soon as possible, ideally within 48 hours of the visit, with details and photos if you can. We are a registered and insured business in Connecticut.

Payment

Payment terms, deposits, and accepted methods are stated in your quote or agreement. Overdue balances may be subject to reasonable collection costs where permitted by law.

Using this website

• Content on this site is provided for general information and may change without notice.
• You agree not to misuse the site, submit false information, or interfere with its operation.
• Content, logos, and text belong to R&A Cleaning Services LLC and may not be copied without permission.

Communications

When you submit a form or quiz, you agree that we may contact you by phone, text, or email about your request and service. Message and data rates may apply. You can opt out at any time by telling us. See our Privacy Policy for how we handle your information.

Limitation of liability

To the fullest extent permitted by law, our liability for any claim related to our services or this website is limited to the amount you paid for the affected service. We are not liable for indirect or consequential damages. Nothing here limits rights you have under Connecticut or federal law that cannot be waived.

Governing law

These terms are governed by the laws of the State of Connecticut.

Changes

We may update these terms. The date at the top shows when they were last changed.

Contact

R&A Cleaning Services LLC
1019 Main St, Unit #1144, Bridgeport, CT 06604
services@racleans.com · (203) 923-7772